Privacy policy
Who we are
Stock Alert App is published by Edouard Short Company. This policy describes the data the app stores when a merchant installs it from the Shopify App Store.
What we collect
Shop domain and offline session tokens so we can receive inventory webhooks and call the Admin API.
Automation settings the merchant saves: whether watching is on, the quantity threshold, the days-of-stock limit, the notify email, and whether the weekly restock list is on.
Inventory level state (item, location, last known quantity, whether it is below the threshold, when it was first seen) so we send one email per crossing.
Daily totals of units that left stock per item and location, kept for 56 days, to estimate the sales pace and the days of stock left. They come from inventory webhooks, not from orders.
Activity events shown in the app (title, detail, time).
Pro settings, when the merchant uses Pro: the extra email addresses that receive alerts, the Slack Incoming Webhook URL, the watched locations, and product rules (product id, title, limits). Alerts posted to Slack contain the product, variant, units, and location.
Whether the shop is on the free plan or Pro. Payment is handled by Shopify; we never see card details.
Shop name and shop contact email, read from Shopify when composing or previewing an alert.
What we do not collect
We do not read customers, orders, or payment data. We do not sell store data. Alert emails are sent through Resend to the address the merchant chose.
Why we process it
To run the low-stock alert the merchant configured, to show the activity log, and to keep the Shopify session valid.
Retention
When the app is uninstalled we delete the session and shop records we store. Shopify also sends a shop/redact compliance webhook; we delete any remaining shop data then.
Customer data request and customer redact webhooks receive a 200 response. This app does not store customer records, so there is nothing to export or erase for a customer id.
Contact
Privacy questions: contact@stock-alert.app. You can also reach us from the Support page on this site.